In English
The Swedish Consumers' Banking and Finance Bureau provide consumers with independent information and guidance regarding financial services. All information and advice is free of charge.
Konsumenternas Bank- och finansbyrå
The Swedish Consumers' Banking and Finance Bureau - is an independent agency whose objective is to meet consumers' need for information and guidance regarding financial services and support in dealings with finance companies. The principals are the Swedish Consumer Agency, the Financial Supervisory Authority, The Swedish Bankers Association, the Swedish Mutual Fund Association and the Swedish Association of Securities dealers.
If you want a claim reviewed
Please contact:
Your company and ask for a review of your claim.
All companies have procedures for dealing with complaints.The National Board for Consumer Disputes (ARN) examines disputes relating to private banking and insurance, and recommends ways of settling them.
District Courts.
Ultimately, it is the courts that settle disputes. In many cases, the provision for legal aid included in the policy can be utilised in the policyholders disputes with their own insurance companies as well.